Return Policy

Every order is inspected before dispatch. Here is what to know about your purchase.

No Return or Exchange Policy

At Luxy Hijab, we take pride in providing high-quality hijabs that meet your expectations. Every item is carefully inspected to ensure it is free from defects in fabric and stitching before being shipped to you.

For this reason, all sales are final, and we do not accept returns or exchanges — except for items that arrive defective, as described below. We encourage you to review your order carefully before completing your purchase.

Our Commitment to Quality

We stand by the quality of our products and guarantee that every hijab is delivered in perfect condition. If you receive a defective item due to a manufacturing issue, please contact us within 48 hours of receiving your order, and we will assess the case accordingly.

Important Notes:

  • Change-of-mind returns or exchanges are not accepted on any order — UAE or international — including promotional items, coupons, and cash-on-delivery purchases.
  • Defective items are the exception: if an item arrives with a manufacturing defect, report it within 48 hours of delivery and we will assess your case.

Thank you for choosing Luxy Hijab, where quality and customer satisfaction come first!

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