WE WANT YOU TO LOVE YOUR LUXY HIJAB AS MUCH AS WE DO, We believe all of our products are great, but if you’re not happy with an item for any reason, we’ll gladly accept returns or exchanges of unworn, unwashed and undamaged for full refund within 7 days of original purchase date (Order Date). Once we receive the items, we will refund your payment within two days. The time it takes for the refund to be credited to your account depends on how long your bank takes to process it, typically between 5-7 days*.
Refunds for items bought using the Cash on Delivery method will be refunded in the form of store credit only.
No return or exchange for international orders.
We guarantee our merchandise will be delivered to you free of defects in both the fabric and the stitching because we know what you expect so we provide quality products as we care about YOU.
- No return or exchange on promotional items and coupons.
- Each order is entitled for one-time return or exchange across UAE.
- Return or exchange shipping fee is 20 AED for orders below 200 AED